Japanese Souvenir Jacket
FAQ
When will I receive my order?
Please allow between one and two days for order preparation. And seven to fourteen working days for delivery.
Follow your package anytime on our tracking platform. You will receive a confirmation e-mail with a tracking link once your order has been dispatched. Enter this number (e.g KIM3904A) on our tracking platform
What is the quality of our products?
All our products are checked by a quality team in our workshop :
- During the production process,
- Before packaging
- Before dispatch, to guarantee the highest possible quality.
Check our customers reviews
★★★★★ (4.8/5)
Where do your products come from?
To ensure international deliveries, we work with suppliers, craftsmen and warehouses located in :
- USA
- Asia (Japan, Thailand, South Korea, China)
- Europe (Latvia and France)
What if the product doesn't suit me?
Customer satisfaction is our top priority. You benefit from a 14-days guarantee. Consult our refund policy and contact us directly so that we can find the best solution quickly : info@kimurakami.com